Senior Manager, Client Experience (Pre-Sales Solutions & Scoping)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Client Experience (Pre-Sales Solutions & Scoping) based in United States. The Senior Manager, Client Experience (Pre-Sales Solutions & Scoping) will play a strategic role in shaping exceptional customer experiences from the earliest stages of the commercial journey.This position combines operational expertise, customer experience strategy, and commercial partnership to help enterprise clients achieve successful outcomes.The role will lead pre-sales scoping initiatives, ensuring service models, operational capabilities, and customer expectations are aligned before contracts are finalized.Working across Sales, Product, Pricing, and Operations teams, this leader will transform complex requirements into scalable solutions that support growth.The ideal candidate thrives in high-impact environments, balancing innovation with operational discipline to drive successful enterprise engagements.With strong ownership and influence, this role will help define how future customers experience service excellence.