Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The Senior Manager, Center of Expertise will lead a team of deep product and domain experts who support internal teams on strategic customer engagements. This role requires a highly collaborative, articulate, and organized leader with strong technical acumen across Veeam products and a passion for driving measurable customer outcomes. You will lead a team of Domain Engineering Specialists (DES) who will be subject matter experts for a variety of products including Veeam Data Platform (VDP),Veeam Data Cloud (VDC), Vault, and Kasten. The team partners with customer-facing teams to conduct onboarding, readiness assessments, data modeling, telemetry analysis, and risk discussions with executive stakeholders (CISO/CIO). Your team will align customer posture against the Veeam Data Resilience Maturity Model (DRMM) to drive optimization and identify expansion opportunities. Success in this role requires strong cross-functional collaboration and the ability to manage multiple initiatives simultaneously, ensuring Veeam’s most valuable customers receive expert support at critical moments in their lifecycle.
What You’ll Do