When Ernest Shackleton’s ship Endurance became trapped in Antarctic ice, the plan changed overnight. What carried the team forward was clear standards, steady leadership, and the ability to adapt quickly without losing execution. That is the kind of leadership we look for at Mercury as we scale.
At Mercury, we build modern business banking* along with tools for payments, cards, and cash management so companies can run their finances from a single, intuitive dashboard. We’re looking for a Team Manager to help a growing team of Account Executives make Mercury the core of how money moves through a wide range of businesses. Your team will sell to founders and finance teams across a wide range of businesses. One week you might be coaching reps on deals with a fast-growing AI startup, an ecommerce brand, and a long-running family business modernizing how they manage cash, spend, and payments. As we scale quickly and bring on new reps, you will lead and develop a team of 8 to 10 quota-carrying AEs and coach them to drive real outcomes like deposit capture, card spend, and ongoing product adoption.
What you will do
- Lead a team of 8 to 10 full-cycle AEs through rapid growth and multiple ramp cohorts.
- Set the weekly plan for your team and keep everyone focused on the highest impact work.
- Provide daily coaching and build a culture of high standards, trust, and accountability.
- Run strong 1:1s, call coaching, and deal reviews that lead to clear behavior change in discovery, messaging, objections, and next steps.
- Set clear standards for what good looks like at Mercury across discovery, qualification, deal strategy, and follow-through.
- Strengthen pipeline creation habits across inbound and outbound. Coach AE self-prospecting while keeping tight alignment with SDRs.
- Keep deals moving by driving clear next steps, mutual action plans, and dates so deals do not stall.
- Coach beyond the close. Help reps win accounts that activate into deposit capture, spend, and ongoing product usage.
- Use reporting to track pipeline health, conversion rates, and leading indicators, then turn insights into practical coaching plans.
- Step in when needed to unblock progress, including deal support, momentum resets, and cross-functional coordination.
- Partner with Sales Leadership to set team strategy and build better workflows and tooling as we scale.
- Hire, onboard, and ramp new AEs. Set clear expectations early and coach to consistent execution.
Who you are
- Coachable and growth-oriented. You seek feedback, integrate it quickly, and