Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire.
Join us to do the best work of your career, solving meaningful problems with remarkable teams.
Greenhouse is looking for a Senior Implementation Consultant to join our team!
Implementation Consultants help our customers get the Greenhouse platform up and running. With a lot of moving pieces and a big goal to transform hiring, Implementation Consultants are key to ensuring a seamless launch of Greenhouse for our customers.
Who will love this job
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A proud advocate - you stand up for customers while remaining empathetic, responsive, and goal-oriented
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A teacher - you help customers learn and navigate the product and encourage confidence along the way
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A helper - you are engaging, you can easily smooth bumpy roads, and you have a facility for winning hearts and minds
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A consultant - you will learn the ins and outs of our product and be creative and inventive in finding solutions for customers
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A teammate - not only do you possess a keen eye for detail, but you also see the "big picture" and contribute ideas to perfect the Customer Success recipe
What you’ll do
- Lead mid-market and enterprise customers through successful implementations and launches
- Empower customers to complete implementation successfully by ensuring they are tracking against optimal timelines and achieving time to first value
- Drive the value of Greenhouse through implementation, helping customers navigate and overcome roadblocks
- Provide support and mentorship by demonstrating knowledge of products, services, and best practices
- Own implementation tasks such as system design, product training, configuration, and org