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Senior Director - Customer Success, Auto Adjacent Solutions

Jobgether
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director - Customer Success, Auto Adjacent Solutions based in the United States. This is a senior customer success leadership role focused on maximizing customer value, retention, and growth across a defined industry vertical or product portfolio.You will lead and develop a customer success organization, creating the structure, priorities, and operating discipline needed to deliver predictable renewal outcomes.The role combines people leadership, renewal strategy, executive customer engagement, and cross-functional collaboration.You will oversee performance across customer health, retention, adoption, pipeline strength, and forecast accuracy while strengthening the overall customer experience.As a senior leader, you will coach managers and customer success professionals, develop future leaders, and raise execution standards across the organization.You will work closely with Sales, Product, Customer Solutions, Marketing, and other teams to remove blockers and create long-term customer value.This remote opportunity is suited to an experienced, data-... Click Apply to read the full job description.