Senior Director, Business Account Management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Business Account Management based in the United States. This leadership role offers the opportunity to shape and scale a strategic customer management function within a fast-growing technology environment.You will own executive-level customer relationships, driving retention, expansion, and long-term business value across a portfolio of key accounts.The position combines customer strategy, revenue growth, operational excellence, and cross-functional leadership to strengthen partnerships.You will work closely with sales, product, technical teams, and executive stakeholders to ensure customers achieve measurable success.This role is ideal for a customer-focused leader who excels at building trusted relationships, developing scalable processes, and driving commercial outcomes.You will have the opportunity to establish best practices, build a high-performing team, and directly influence the company’s growth trajectory.