WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website https://www.magicschool.ai and connect with our passionate community on our Wall of Love https://love.magicschool.ai/all. Senior CS Operations Manager ROLE DESCRIPTION We're looking for a Senior Customer Success Operations Manager who can own and scale the analytical, planning, and systems infrastructure that our CS organization runs on - and who drives measurable improvements in retention visibility, leadership decision-making, and cross-functional execution. You will be the analytical backbone of our CS team: a person leaders turn to when they need a number explained, a planning cycle run, or a program landed. RESPONSIBILITIES In this role, you will be responsible for driving towards the following outcomes: - Reliable, Scalable CS Systems: Own and administer our CS tech stack, including Salesforce CRM, ensuring data integrity, workflow automation, and tool adoption ... Click Apply to read the full job description.