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Senior Customer Campaigns & Advocacy Manager

Lattice
7 days ago
Full-time
Remote
Worldwide
Remote Other

About the Role

We are looking for a Sr. Customer Campaigns & Advocacy Manager to join our Product Marketing team and drive customer expansion while building a scalable customer advocacy engine. This role sits at the intersection of product marketing and customer growth β€” focused on engaging our existing customer base through targeted campaigns and activating customers as advocates.

You’ll own programs that generate expansion pipeline (cross-sell, handraisers) and build durable customer proof (G2 reviews, references, stories) that accelerate deals. You’ll partner closely with Customer Account Managers (CAMs), RevOps, and Product Marketing to ensure our customer base is both growing and actively influencing new and expansion revenue.

What you’ll own

Customer Expansion Campaigns

Own the strategy and execution of multi-channel campaigns (email, in-app, webinars, events) that drive handraisers and influence expansion pipeline. Ensure consistent coverage across key product lines and ali... Click Apply to read the full job description.