Senior Customer Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Account Manager based in the United States. Join a leading technology environment focused on helping ambitious organizations deliver exceptional digital customer experiences. As a Senior Customer Account Manager, you will play a key role in strengthening customer relationships, driving account retention, and identifying opportunities for business growth. You will manage existing client accounts, develop strategic account plans, and ensure customers receive consistent value from their solutions. Working closely with business stakeholders, procurement teams, and internal departments, you will coordinate renewals while identifying opportunities to expand existing partnerships. This position combines relationship management, commercial development, and strategic problem-solving in a fast-paced, innovation-driven environment. It offers the opportunity to contribute directly to customer satisfaction, recurring revenue growth, and long-term business success.