Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges.
It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.
Parloa is transforming customer experience through AI-powered agents. Our enterprise customers are rethinking how service is delivered across contact centers, digital channels, and global operations, and partnerships are a critical lever in how we scale that transformation.
As the Sr Channel Partnerships Manager, you will build and scale Parloa’s indirect channel across North America, working with Technology Services Distributors (TSDs) and their advisor ecosystems. This is a high-ownership, build-focused role, where you will define how Parloa activates partners, generates pipeline, and drives revenue through indirect channels.
You will operate at the intersection of ecosystem development, pipeline generation, and go-to-market strategy; working closely with partners and internal teams to turn channel relationships into measurable business impact.
This is your opportunity to build a channel motion from the ground up, shape how Parloa engages with the broader partner ecosystem, and drive meaningful revenue growth through a scalable indirect model.