At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
We are seeking a highly motivated and detail-oriented Senior Billing Analyst to join our finance team. The ideal candidate will have five or more years of progressive experience in complex billing environments, possess a deep understanding of billing processes, revenue recognition principles, and financial systems, and demonstrate strong analytical and problem-solving skills. This role is critical in ensuring the accuracy and timely delivery of customer invoices, managing billing-related projects, and providing key insights to support financial reporting and operational efficiency.
This role is a hybrid position and can be based in Dublin, CA or Menlo Park, CA.
RESPONSIBILITIES
Billing Operations & Accuracy
- Manage the end-to-end billing cycle for complex contracts, recurring services, and usage-based models, ensuring strict adherence to contractual terms and company policies.
- Review, validate, and process high-volume, multi-component invoices accurately and efficiently, often involving multiple entities, currencies, and tax jurisdictions.
- Perform detailed reconciliation of billing data between operational systems and to ensure data integrity and accurate revenue recognition.
- Research and resolve complex billing discrepancies, payment issues, and customer queries promptly and professionally.
- Ensure compliance with revenue recognition standards and internal controls (SOX compliance).
Process Improvement & Analysis
- Identify, recommend, and implement improvements to billing processes, systems, and controls to enhance efficiency, scalability, and accuracy.
- Lead the testing and implementation of system upgrades or new financial modules impacting the billing function.
- Develop and maintain comprehensive documentation for billing procedures, internal controls, and system configurations.
- Collaborate with Sales, Revenue Operations, and IT teams to ensure contract terms are accurately set up for billing and system integration.
Leadership & Support
- Serve as a subject matter expert (SME) for all billing-related inquiries and projects.
- Mentor and provide guidance to junior billing staff, assisting with complex transactions and issue resolution.
- Assist with month-end and quarter-end close activities, reconciliations