Senior Associate, Innovation & New Bets - Strategy & Operations

About the Team

DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences. 

About the Role

We're bringing SaaS products to market for our merchant partners targeted at 1/ helping them build deep, rich relationships with their customers and 2/ surfacing their brand in the way that lands with potential customers — and we need someone who can help us bring these to market in a way that resonates and drives adoption.

Example: A reputation management platform. Think of it as a merchant's central command center for understanding and acting on what their customers are saying and then helping them do something about it.

Our products sit within the DoorDash Commerce Platform that serves enterprise restaurant brands, regional chains, and independent operators. You'll be working across multiple products at varying stages of maturity.

You’re excited about this opportunity because...

This is as much a strategy role as it is an operations role. Below are examples of the types of problems you'll be tasked with owning or supporting upon joining the team:

• Iterate the sales playbook and product positioning. Figure out what messaging lands with different merchant segments — enterprise chains, mid-market regionals, independents. Test it. Iterate. Scale it.
• Run competitive positioning. Map the landscape, build the case for why merchants should buy this over alternatives (or over doing nothing, which can sometimes be the more common competitor).
• Sell directly to merchants. This is a consultative sales motion. You'll be on calls with merchant decision-makers — marketers, operations leads, franchise business consultants — deeply understanding their workflows and goals to help them understand how these tools can solve their day to day problems and provide them with additional leverage.
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