Senior Agent Product Manager

ABOUT THE ROLE This is a senior, customer-facing product role at a fast-growing AI platform company serving the financial services sector. You will own the end-to-end deployment of AI agent solutions into enterprise customer environments, sitting at the intersection of product, engineering, and customer success. The work directly shapes how financial institutions automate complex customer operations at scale. WHAT YOU'LL DO - Scope and lead end-to-end implementation projects that deeply embed the AI platform into customer operations and drive strategic outcomes. - Conduct deep-dive discovery to define customer objectives, technical requirements, and the operational landscape needed for successful deployment. - Guide customers in configuring and optimizing AI agent capabilities to solve unique operational challenges and maximize resolution rates. - Proactively analyze performance data to track AI effectiveness, drive continuous improvement, and ensure customers realize measurable value. - Serve as the primary technical interface during pre-sales, supporting proof-of-concepts, technical due diligence, and handoffs to implementation. - Collaborate with internal AI, Engineering, and Sa... Click Apply to read the full job description.