The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our Managed Care Organization. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers.
The Scheduler is a key member of the Clover Care Services Practice Support team, responsible for coordinating and optimizing patient appointment scheduling. This role focuses on managing complex or escalated scheduling situations that cannot be resolved through AI-enabled tools or self-service platforms, ensuring every patient receives timely and compassionate care access. The Scheduler brings strong communication skills, attention to detail, and a problem-solving mindset to help deliver seamless care experiences for Clover’s members.
As a Scheduler, you will: