Scaled Customer Success Manager

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute. ABOUT THE ROLE - Manage a large portfolio of customers in AMER. - Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs. - Design and run at-scale outreach campaigns to key points of contact in order to assist with Notion adoption. - Work cross functionally with sales partners to ensure strong adoption of Notion. - Serve as our in-house product ambassador to up-level our customers’ workflows and help them get the most return of investment from Notion. - Identify and target strategic... Click Apply to read the full job description.