Sales Support Team Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Support Team Lead based in the United States. As a Sales Support Team Lead, you will oversee a team of Sales Order Coordinators and Sales Order Specialists, ensuring efficient order management and high-quality internal support. You will serve as the first point of contact for operational questions, escalations, and complex order-related challenges. Working closely with the Sales Support Manager, you will help develop team members through coaching, performance feedback, and hands-on training. You will also coordinate staffing, manage time-off requests, and ensure consistent team coverage during planned and unexpected absences. This role combines people leadership, operational coordination, and process improvement in a collaborative, fast-paced environment. Your contribution will directly support service quality, team productivity, and successful order fulfillment.