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Revenue Operations Lead

Typeform
26 days ago
Full-time
Remote
Worldwide
Remote Operations

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.

Typeform is fully remote by design. For this role, we can hire candidates based in the ET timezone in the US.

About the Role

Typeform is scaling globally — across customers, markets, and go-to-market motions — and our systems need to scale with us.

Right now, some of our most critical revenue and support workflows are early-stage, fragmented, or manually held together. Product data doesn’t always flow cleanly into our GTM tools. Support teams don’t always have the context they need to hit SLAs. Partner data lives in too many places. And high-intent product signals (like PQLs) take far too long to reach Sales.

This role exists to fix that.

As Revenue Operations Lead, you’ll be the technical owner who connects product, data, support, and GTM systems — building the foundations that reduce churn, enable international growth, and power our next stage of revenue scale.

This is a hands-on, high-impact role for someone who enjoys messy systems, complex integrations, and turning ambiguity into structure.

Things you will do:

Own and evolve the Support Operations infrastructure

  • Take full ownership of our Zendesk setup, including widgets, automations, and bots.
  • Build and maintain Zendesk data pipelines so Support teams have the right customer context (plans, SLAs, product signals) at the right time.
  • Partner closely with Product and Engineering to ensure backend systems integrate cleanly with Support tooling.

Build GTM-ready data pipelines

  • Design and architect data pipelines that connect our p