Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Retail is Toast's biggest bet and we are growing rapidly. The opportunity is massive, and the category is ours to define. You'll have the full powerhouse of Toast's scale, brand, and resources behind you, but you'll be the primary architect of how we operate, scale, and win. The decisions you make in this role aren't just incremental improvements; they will structurally shape how Toast competes and wins in retail for years to come.
This role focuses on the path from lead to live customer, unifying the operational infrastructure, handoff, and commercial goals of both the sales and onboarding ecosystems. You will operate across the full lifecycle, running the foundational operational layer and partnering with leadership to secure business outcomes across the transition. You will serve as a trusted strategic partner to Retail Sales and Onboarding leadership, owning the operational architecture connecting the Lead-to-Go-Live l... Click Apply to read the full job description.