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Renewal Manager - APJ

Kong
16 hours ago
Full-time
Remote
Worldwide
Remote Sales
Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We are seeking a dedicated Renewals Manager with a proven track record in Sales and Account Management, ideally with experience in open source or similar enterprise software environments. The Renewals Manager will play a critical role in ensuring the continued success and satisfaction of our existing customer base by focusing on contract renewals and opportunities for account expansion. As a Renewals Manager, you will be a key player in our growth strategy, directly contributing to the stability and expansion of our recurring revenue. What you'll be doing: - Develop and implement a comprehensive strategy for contract renewals, focusing on maximizing retention rates and identifying upsell and cross-sell opportunities within our existing customer base. - Work closely with Account Executives to ensure a seamless renewal process, understanding customer needs and aligning our solutions to