PS Consultant (Gensys Cloud)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a PS Consultant (Genesys Cloud) based in India. We are looking for a skilled Professional Services Consultant to support the implementation, deployment, and technical maintenance of cloud-based customer experience solutions. In this role, you will work closely with project managers, technical teams, and customers to deliver high-quality Genesys Cloud implementations. You will act as a technical advisor and implementation specialist, ensuring that solutions meet customer requirements and established delivery standards. You will contribute to complex projects, troubleshoot technical challenges, and help optimize deployment processes. The position also involves providing technical guidance, supporting customer escalations, and delivering training to internal and external stakeholders. This is an excellent opportunity to work with innovative cloud and AI-powered technologies in a global, customer-focused environment.