W
Product support specialist
Watershed
9 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
ABOUT WATERSHED Watershed https://watershed.com/ is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! THE ROLE We are looking for an organized, customer-obsessed, and highly motivated individual to join our Support Team in our Mexico City office. This is an opportunity to join a fast-growing team at a growth-stage start-up that works with the worldβs top companies to accelerate their sustainability programs. In this role, you will be responsible for providing our customers with consistently high-quality customer support and product education. You will respond to, research, reproduce, and resolve quest... Click Apply to read the full job description.