Product Support Representative

Role Description

In this role, you will provide exceptional support for Dropbox Sign and DocSend! We use tools such as Slack, Jira, Zendesk, and Zoom to communicate with our users, work as a team, and partner across the organization to provide real product feedback from our users.

Responsibilities

• Deliver technical support for Dropbox product based issues via email and occasionally phone

• Achieve expert working knowledge of our products, meet set KPI targets, and complete tas... Click Apply to read the full job description.