Product Solutions Analyst

About the Role

The Product Solutions Analyst partners with customers to implement, configure, and optimize solutions using Elements XS, Accela's GIS-centric asset management platform. As part of the Professional Services team, this role works directly with clients to understand business requirements, configure solutions, develop workflows and reports, and support successful adoption of the platform.

The ideal candidate is a collaborative problem solver with strong analytical skills, a customer-focused mindset, and an interest in leveraging technology to solve business challenges.

Specific Responsibilities

• Configure and support Elements XS and Connect solutions based on customer requirements.
• Analyze business processes and translate requirements into scalable system configurations.
• Develop workflows, forms, reports, and dashboards using platform tools.
• Assist with solution implementation, testing, training, and deployment activities.
• Maintain a... Click Apply to read the full job description.