This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Pre-Sales Engineer, CX based in the United States. This role offers the opportunity to shape how organizations adopt innovative customer experience technologies powered by AI, automation, and analytics.The Product Pre-Sales Engineer will serve as a trusted technical advisor, helping customers solve complex business challenges through modern digital solutions.You will partner with sales, engineering, and product teams to design impactful strategies and demonstrate the value of advanced customer service platforms.This position combines technical expertise, business consulting, and customer engagement within a fast-paced, innovation-focused environment.You will help organizations transform customer interactions across voice and digital channels through intelligent automation and data-driven solutions.The ideal candidate is a strategic technologist who enjoys storytelling, problem-solving, and creating meaningful customer outcomes.This is an opportunity to influence enterprise technology decisions while working with cutting-edge AI, analytics, a... Click Apply to read the full job description.