WHO WE ARE
Welcome to TELUS Digital https://www.telusdigital.com/— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
LOCATION AND FLEXIBILITY
This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.
THE OPPORTUNITY
As a Product Marketing Manager, you'll be the strategic voice that transforms our cutting-edge solutions into compelling market narratives. You'll empower our go-to-market teams to articulate how TELUS Digital blends technology, data and human ingenuity to provide unparalleled value to our clients.
As a Product Marketing Manager, you will be part of the team responsible for pipeline growth across:
- CX Management: World-class contact center expertise meets AI technology
- Trust & Safety: Intelligent detection and compliance capabilities that protect customers and brands through fraud prevention, content moderation and ID verification.
- Digital: Award-winning design and full-stack engineering capabilities delivering market-leading apps, websites, campaigns – and the systems that power them.
RESPONSIBILITIES
- Define and evolve product positioning, value propositions, and messaging frameworks that resonate across sales, marketing, web, and analyst channels
- Develop high-impact sales collateral – presentations, brochures, video, microsites – that accelerate deal velocity and win rates
- Design and deliver training that elevates seller confidence and product fluency
- Collaborate with delivery teams to build powerful case studies that showcase tangible client impact and ROI
- Build segment-specific, industry-tailored offerings that simplify buying decisions and unlock cross-sell opportunities
QUALIFICATIONS
- Proven track record developing product positioning, messaging