Pro Serv Tech Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pro Serv Tech Support Specialist based in Canada. As a Pro Serv Tech Support Specialist, you will help customers launch, maintain, and troubleshoot their websites and essential online services.You’ll work hands-on with WordPress, SSL certificates, DNS, email, domains, and related web technologies.The role combines technical problem-solving with customer support, ensuring issues are resolved efficiently and online experiences remain seamless.You’ll handle a varied range of requests, from website launches and configuration changes to diagnosing critical errors and plugin or theme issues.Success in this position requires strong attention to detail, clear communication, and a practical understanding of web infrastructure.You’ll work as part of a collaborative, remote team where reliability, organization, and customer focus are highly valued.The role also provides opportunities to expand your technical expertise and grow your career across the broader digital technology environment.