Principal Product Manager - Knowledge Bases & Ask AI

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager - Knowledge Bases & Ask AI based in India. This is a senior individual-contributor product leadership role focused on shaping the future of AI-powered assistance for a complex B2B SaaS platform. You will own the long-term strategy for Knowledge Bases and Ask AI, creating the intelligence layer that helps users understand information and complete meaningful work through natural language. The role spans AI assistants, retrieval systems, agent orchestration, workflow execution, CRM data, permissions, and multi-tenant SaaS. You will influence multiple Product, Engineering, Design, Data, Security, and GTM teams while establishing scalable platform standards. Success will require balancing AI quality, customer experience, reliability, privacy, extensibility, and commercial outcomes. This is an ideal opportunity for a highly technical and strategic product leader who enjoys solving ambiguous problems and building foundational platforms at scale.