Principal Experience User Researcher, AI Platform

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Experience User Researcher, AI Platform based in Canada. This role offers the opportunity to shape the future of AI-powered product experiences by uncovering customer needs, behaviors, and opportunities at scale.You will influence the evolution of intelligent platforms and AI-driven workflows used across complex products and ecosystems.Working alongside product, design, engineering, and data science teams, you will transform research insights into strategic decisions.The position requires a balance of strategic thinking, hands-on research expertise, and the ability to navigate ambiguity in emerging AI spaces.You will help define how users interact with AI experiences by evaluating usability, trust, adoption, and customer value.As a senior research leader, you will also mentor peers, advance research practices, and contribute to a culture of innovation and excellence.