At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: The Principal Business Operations Manager at Instructure, Inc. will lead strategic initiatives, optimize operational processes, and drive cross-functional alignment to enhance efficiency and effectiveness across the organization. This role requires a blend of strategic thinking, analytical prowess, and strong leadership to support Instructure's continued growth and success. What you will do: - Lead and manage complex operational projects from conception to completion, ensuring timely delivery and measurable impact. - Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation. - Develop and monitor key performance indicators (KPIs) and operational metrics to track progress, identify trends, an