This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Premier Success Manager based in Brazil. This is a strategic, customer-facing role responsible for delivering a high-touch success experience to some of the organization’s most valued customers.You will act as the primary customer advocate throughout the full lifecycle, from onboarding and adoption through expansion and renewal.The role combines technical expertise, customer relationship management, project leadership, and proactive support.You will partner closely with technical support, sales, engineering, professional services, and other cross-functional teams to drive successful outcomes.A key focus will be anticipating customer needs, managing critical situations, identifying trends, and ensuring timely resolution of complex issues.You will also contribute to account growth by identifying service opportunities, supporting sales activities, and strengthening long-term customer relationships.The environment is remote and collaborative, with exposure to senior stakeholders and customers across different geographies and industries.