Personal Care Specialist Team Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Personal Care Specialist Team Lead based in Canada. As Personal Care Specialist Team Lead, you will coordinate the daily operations of a growing patient support team while helping ensure efficient, high-quality service delivery.You will act as a key operational resource for team members, supporting escalations, prioritization, performance, and day-to-day decision-making.Working closely with the District Manager and cross-functional teams, you will help optimize resources, workflows, and operational performance.You will monitor key performance indicators, identify challenges, and implement practical improvements that make the team more effective.The role combines team leadership, coaching, healthcare operations, customer focus, and hands-on problem solving.You will also contribute to new initiatives, operational transitions, best-practice sharing, and maintaining strong team engagement.This is an opportunity to make a meaningful impact on patient support while helping shape the performance and development of a specialized healthcare team.