People Services Advisor

We are hiring a People Services Advisor working remotely in France to join our global team.

The People Services Advisor provides first-line HR support to employees through the global People Services model. The role manages HR queries, supports employee lifecycle transactions, and ensures consistent delivery of HR processes and policies.  Operating within a centralized HR service delivery model, the role resolves employee inquiries across multiple HR disciplines, including payroll, benefits, compensation, employee data and HR policies.  Where specialist expertise or local knowledge is required, matters are escalated to the appropriate HR team or Country People Partner (Tier 2).

Key Responsibilities:

Employee Support

• Act as first point of contact for HR inquiries from employees and managers via HR shared mailbox
• Resolve a broad range of HR queries across the HR discipline including areas such as benefits, payroll, compensation, employee data, and HR policies, ensuring consistent
• interpretation of global processes