PEOPLE OPERATIONS SPECIALIST
A product you can believe in. Immersive is the leader in people-centric cyber resilience
We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.
We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.
Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.
The Opportunity
At Immersive, our People Operations team is the engine room of our culture - ensuring that as we scale our cyber resilience platform, our internal team experience remains world-class. We’re looking to bring onboard a People Operations Specialist, who will be a key architect of our employee journey, managing everything from seamless onboarding to complex global mobility and data integrity.
You’ll act as a subject matter expert for our People systems, blending operational excellence with a forward-thinking approach to automation and scale. This role is perfect for a detail-oriented professional who loves process improvement, thrives in a fast-paced tech environment, and is passionate about building a high-performance culture where every "Immerser" can succeed.
WHAT YOU WILL DO
- Lifecycle Mastery: Lead and refine core employee lifecycle stages, including onboarding, internal moves, and offboarding. You’ll ensure every transition is compliant, data-driven, and delivers a premium experience
- Process Engineering: Document and optimize People Ops workflows. You won’t just follow a checklist; you’ll identify bottlenecks and implement scalable solutions to improve team efficiency
- Cross-Functional Collaboration: Serve as the operational lead in meetings with Finance, IT, Legal, and Payroll to ensure handoffs are seamless and global expansion efforts are supported
- Global Mobility & Compliance: Partner with external counsel and internal teams to manage visas, relocations, and right-to-work compliance (including I-9s and international equivalents)
- Data Integrity & Reporting: Own the "source of truth" in our HRIS. You will conduct regular audits, handle Tier 2 reporting requests (including compensation and equity data), and ensure we are 100% audit-ready
- Employee Advocacy: Provide rapid, high-touch support for employee inquiries, resolving issues with empathy, speed, and a focus on long-term resolution; including managing of People team ticketing system (JIRA)
- Statutory Compliance: Manage mandatory reporting (e.g., EEO-1, gender pay gap, or regional labor surveys) and ensure all employment documentation meets local regulatory standards
- Program Ownership: Execute and own timelines and deliverables for People programs such as perfor