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People Operations Manager

Waymark
4 days ago
Full-time
Remote
Worldwide
Remote Human Resources

About Waymark

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery.

Our Values

At Waymark, our values are the foundation of how we work, grow, and support one another:

  • Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
  • Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
  • Experiment to Improve: We use data to inform decisions and continuously assess our performance.
  • Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.

About this role

This is a pivotal role for a high-impact People Operations leader ready to own and strategically scale our core HR functions. You will thrive in a high-volume, rapidly evolving environment and be essential to driving the success of the People team. You bring strong HR generalist experience, the ability to execute daily HR operations with accuracy, urgency, and sound judgment and a strong passion for process improvement.

To be successful in this role, you must be able to independently manage and own all core operational HR functions including employee relations, benefits, LOA, onboarding/offboarding, HRIS, workers’ compensation, and compliance reporting. You are a process-improvement champion who is passionate about implementing structure, refining systems, and strengthening team-wide consistency as we scale

You will be critical in driving the success of the People team, ready to roll up your sleeves to build and contribute across the full range of people operations functions.

Key Responsibilities

  • Continuous Process Transformation: Proactively identify, design, and implement end-to-end process transformations across the People team to ensure we can meet the demands of Waymark’s rapid, sustained growth.
  • Data management & HRIS: Configure, maintain, and optimize the Rippling HRIS for accurate data management and reporting. Enter employee changes and ensure payroll and HR systems are updated accordingly. Ensure emplo