ABOUT BUILDOUT
Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. While brokers focus on relationships and winning listings, Buildout handles the workflows behind the scenes, turning manual processes into intelligent, scalable systems. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close. Learn more at www.buildout.com http://www.buildout.com.
THE OPPORTUNITY
At Buildout, we take the work, but not ourselves too seriously. And our people are at the center of everything we do. We’re looking for a People Operations Generalist to help run and improve the systems that support our fully remote team. People Ops shapes how employees experience the company, from their first day through every milestone along the way. This role is critical in making sure those moments run smoothly, feel delightful, and scale as we grow.
You’ll own core operational areas like onboarding, benefits, and HR systems, while also helping improve how we work behind the scenes. You’ll partner closely with the Director of People Operations and have the opportunity to take real ownership, make things better than you found them, and have a meaningful impact on the employee experience.
HOW YOU’LL CONTRIBUTE
EMPLOYEE LIFECYCLE & EXPERIENCE
- Own programs across the employee lifecycle, including onboarding, offboarding, and the moments that matter in between
- Manage onboarding operations, including pre-boarding coordination, system setup, equipment ordering, I-9 compliance, background checks, scheduling, and day one onboarding sessions
- Partner with managers and new hires to ensure a strong onboarding experience, tracking progress, supporting ramp, and identifying opportunities to improve onboarding effectiveness over time
- Manage employee lifecycle changes (promotions, compensation updates, role changes) within our systems
- Support employee leaves of absence, ensuring a smooth and compliant experience
- Serve as a responsive resource for employees, answering questions and helping them navigate People Ops processes
PEOPLE OPERATIONS & SYSTEMS
- Maintain accurate and up-to-date employee data across Rippling (our HRIS) and internal records
- Support benefits administration, serving as a resource for employee questions and working with vendors to resolve issues
- Own payroll execution in partnership with Finance, including preparing inputs, reviewing changes, and ensuring accuracy across each cycle
- Support payroll-related compliance and state tax processes, including reviewing notices, taking action where applicable, and partnering with internal teams or tax agencies to resolve issues
- Build proficiency with our systems and workflows, identifying opportunities to automate how work gets done and leveraging new tools and AI where helpful
REMOTE WORK OPERATIONS
- Help ensure our remote team has the tools, access, and support they need to do their best work day-