POSITION SUMMARY:
The role of Patient Coordinator will be central to the success of the Prospera product line. This position will be focused on growing the relationship between Natera and its patients to ensure timely management of testing. Core responsibilities include collaborating with Nurse Coordinators to increase revenue and drive market development through direct sales by being the key contact for patient needs. The Patient Coordinator will accomplish this by being the patient advocate within Natera.
PRIMARY RESPONSIBILITIES:
- Work with assigned Nurse Coordinator to maintain & support existing customers.
- Assess the needs of patients with a focus on customer support, coordination of logistics, and problem solving.
- Maintain and support a service-oriented relationship with patients
- Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner.
- Help manage our business system tools (... Click Apply to read the full job description.