Patient Care Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Patient Care Representative based in Canada. This fully remote role supports patients throughout their healthcare journey, combining compassionate service with accurate, clinically appropriate communication.You’ll help patients navigate intake, scheduling, education, triage, and ongoing treatment support in a patient-centered environment.The role requires strong listening and communication skills, allowing you to understand patient needs and provide clear guidance aligned with established clinical protocols.You’ll manage both inbound and outbound interactions while maintaining detailed and compliant patient records.The position offers an opportunity to contribute to a growing healthcare environment focused on accessible, evidence-based medical cannabis care.You’ll collaborate with healthcare professionals and support teams while helping improve patient engagement, continuity of care, and overall experience.Success in this role combines empathy, sound judgment, organization, adaptability, and a genuine commitment to helping people improve t... Click Apply to read the full job description.