Mission and Importance of this Role
Wheelhouse has a rich ecosystem of incoming and outgoing integrations with partners. We are at the scale where we require a systematized and streamlined approach to capturing/handling bugs and also more general partnerships asks. A major part of this role will be establishing processes by which integration/partnership issues are raised, tracked and prioritized. This requires interfacing with several internal Wheelhouse teams, as well as with external parters. Sometimes bugs or integration improvements/asks will be addressed by you, and other times you will be responsible for triaging them to the appropriate parties. You will build process flows and internal tooling to help in this endeavor, and to empower non-engineers to investigate some issues themselves.
As we expand into API-first, embedded, and AI-driven integrations, maintaining reliability across our partner ecosystem becomes mission-critical. This role ensures that Wheelhouse operates as a dependable platform, not just a standalone product.
Job Description
Wheelhouse is a revenue management platform for the $500B+ flex rental space. Our technology empowers short & mid-length stay operators, who manage single-family homes, apartment buildings, and (in some cases) hotels - a broad & massive addressable market. Wheelhouse believes a more flexible & connected world is both inevitable & important, and we build technology to make sure the businesses that enable this lifestyle & society can thrive.
As a team, we enjoy shipping products our partners love, on time or ahead of schedule, while balancing work/life & having fun together. We’re best described as transparent &