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Partner Success Senior Manager

Imaginepediatrics
19 days ago
Full-time
Remote
Worldwide
Remote Other

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

What You’ll Do

Imagine Pediatrics is seeking a Partner Success Senior Manager to drive client engagement and growth within a newly created Partner Success Department. You will play a critical role in supporting the build of the new department with key business results related to client retention and contract performance. Additionally, you will:

Client-Facing Delivery Expectations:

  • Build and maintain the relationship and manage contracts of a portfolio of Imagine Pediatrics health plan -partnerships.
  • Build and maintain strong and lasting partner relationships and operate as on-going point of contact for client partners.
  • Track and manage contractual requirements to ensure deliverables and reporting are timely and accurate.
  • Develop content for all client-facing meetings and track and execute all meeting follow-up asks.