Order Management & Billing - Lead

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are looking for a strategic and hands-on Order Management and Billing leader to own and scale the operating model, systems, and controls supporting OpenAI's growing business. This role will lead day-to-day execution across the order-to-invoice lifecycle while translating new products, pricing models, and operational requirements into scalable, accurate, and audit-ready capabilities. You will serve as a senior OTC subject-matter expert, influencing decisions across Revenue Systems, Revenue Accounting, Product, Engineering, GTM, Legal, and Deal Desk. You will establish direction where no playbook exists and drive initiatives from problem definition through implementation, adoption, and measurable business outcomes. This role is b... Click Apply to read the full job description.