Operations Enablement Program Manager, User Safety & Risk Operations

ABOUT THE TEAM At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. We support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment. ABOUT THE ROLE We are looking for an Operations Enablement Program Manager to build and scale the foundational operational systems that power USRO’s human review and safety workflows. This is the first dedicated operational enablement role within USRO and will help define the operating mechanisms, governance models, and planning systems that enable Trust & Safety operations to scale effectively over time. This role sits at the center of vendor performance, capacity planning, lau... Click Apply to read the full job description.