Operational Excellence Program Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Operational Excellence Program Manager based in United States. As an Operational Excellence Program Manager, you will lead continuous improvement initiatives that enhance efficiency, quality, and customer satisfaction across client operations. You will identify opportunities to reduce waste, standardize processes, and strengthen operational performance. Working cross-functionally, you will align stakeholders around data-driven decisions and practical improvement strategies. You will combine operational data, frontline insights, and customer feedback to shape effective solutions. The role offers significant ownership across multiple projects, with opportunities to influence processes and elevate operational standards. You will also mentor colleagues and help build a culture centered on structured problem-solving, continuous improvement, and clear communication.