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Onboarding Consultant III, Menu Enterprise

Toast
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life?

As a Menu Onboarding Consultant—Toast’s expert menu implementation consultant—you are the lead of the menu experience for our most complex, high-value customers. In this role, "static" is not in our vocabulary. You will serve as a dedicated partner, utilizing your expertise in Toast’s Multi-Location Management (MLM) tools to build menus that meet customer requirements and lead to successful implementations. You thrive in the "gray area," navigating ambiguity to deliver a bespoke customer experience from the moment the project kicks off through to the end of the roll out.

While your day-to-day is defined by high-touch customization, your long-term mission is operational while translating your project-specific wins into repeatable, scalable processes. You don’t just follow the playbook; you refine it—ensuring that even ... Click Apply to read the full job description.