National Security Solutions Specialist (NatSec Dock)

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions.

About the Role:

Skydio is seeking a hands-on, customer-facing Solutions Engineer to serve as the Dock Subject Matter Expert for our Federal and Defense customers. This is a sales-aligned technical role responsible for winning technical validation, deploying dock-based autonomous systems, and ensuring successful operation across compliant cloud and on-premise environments.

You will partner with Federal Sales to lead technical discovery, validate deployment architectures, and prove system performance through demonstrations, proofs-of-concept, and field deployments. You should be comfortable operating both in front of senior government stakeholders and alongside engineers and operators in field environments. The role requires strong familiarity with government acquisition processes and the delivery of complex technical systems under contract.

As Skydio advances toward large-scale dock deployments and browser-based remote operations, this role serves as a critical bridge between customers and Skydio’s Product and Engineering teams. You will represent the customer’s needs internally while ensuring deployments are viable, secure, scalable, and supportable.

This position reports into the Solutions Engineering organization and partners closely with Product, Engineering, Sales, and Customer Success to deliver autonomous systems on schedule and to specification.

How You’ll Make an Impact:

- Partner with Sales and Customer Success to win technical validation and define deployment success criteria

- Serve as the Dock subject matter expert for Skydio’s autonomous systems operating in cloud and on-premise environments

- Lead system demonstrations, proofs-of-concept, and field trials, including hands-on dock installation, configuration, operation, and troubleshooting

- Deploy and support dock-based hardware and software, ensuring systems are installed, tested, configured, and delivering value as agreed

- Design, deploy, and troubleshoot compliant cloud, on-premise, WiFi, cellular, and IP networking architectures

- Communicate directly with customers to understand requirements, address issues, and manage expectations

- Act as the customer’s technical representative internally, coordinating with Product, Engineering, and Sales to resolve issues and fulfill requests

- Track and manage d