Mortgage Claims Supervisor

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Mortgage Claims Supervisor based in Brazil. This role offers the opportunity to lead a mortgage claims function supporting homeowners, clients, investors, and industry partners. You will oversee day-to-day claims operations while ensuring compliance with investor requirements, regulations, and internal procedures. The position combines people leadership, quality management, operational oversight, and claims expertise in a fast-moving mortgage servicing environment. You will coach and develop team members, monitor performance, and respond effectively to changing business volumes and priorities. Your work will also contribute to improving processes, strengthening data integrity, and maintaining high standards across the claims lifecycle. This is a strong opportunity for an experienced mortgage professional who enjoys solving complex issues, developing people, and driving operational excellence.