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MidMarket Customer Success Manager

Jobgether
15 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a MidMarket Customer Success Manager based in the United States. This is an exciting opportunity to join a fast-growing cybersecurity environment focused on helping organizations maximize the value of advanced AI-driven security solutions. In this role, you will serve as a trusted advisor to mid-market customers, guiding them through onboarding, adoption, and long-term success strategies. You will work closely with stakeholders across technical and executive levels, ensuring customers achieve measurable business outcomes while strengthening retention and growth. The position offers a highly collaborative setting, partnering with Product, Engineering, Support, and Sales teams to address challenges and identify new opportunities. Ideal candidates are customer-centric, technically curious, and passionate about building long-lasting relationships in a dynamic SaaS environment.