Mediation Services Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Mediation Services Coordinator based in Canada. This role offers an opportunity to support a community-focused mediation initiative designed to help condominium communities resolve disputes constructively and efficiently.You will coordinate the day-to-day administration of mediation cases, from intake and eligibility screening through scheduling, case tracking, and follow-up.As a central point of contact, you’ll work closely with applicants, participants, volunteer mediators, and other stakeholders.The role combines program coordination, case administration, stakeholder support, records management, and program evaluation.You’ll contribute to a pilot program where accurate data, responsive service, and efficient processes are essential to measuring its impact.The position is well suited to an organized, service-oriented professional who can manage sensitive information with discretion and professionalism.You’ll also have opportunities to identify improvements and contribute to the future development of community-based dispute resolution services.