Mandarin Quality Control Lead - Project Lyra

Overview Are you an experienced quality assurance professional with a passion for language quality, AI, and team leadership? We are looking for a Mandarin Chinese-speaking Quality Control Lead to join a large-scale AI training program. In this role, you will lead the quality strategy for the Mandarin Chinese locale, ensuring consistent guideline application, coaching Quality Control Reviewers, and maintaining high-quality standards across a variety of AI training tasks. This is an exciting opportunity to combine your expertise in language quality, AI data annotation, and people leadership while helping improve the next generation of AI systems. What you will do: Lead and support a team of approximately 10 Quality Control Reviewers, ensuring consistent quality standards across the Mandarin Chinese locale. Review reviewer feedback, audit quality, and ensure alignment with project guidelines. Act as the primary quality point of contact for the Mandarin Chinese locale, resolving quality questions and escalating complex issues when necessary. Conduct calibration sessions and provide structured coaching to improve reviewer performance. Monitor quality trends, identify risks, and proactiv... Click Apply to read the full job description.