U

Managing Director, Research Institute

Upwork
1 month ago
Full-time
Remote
Worldwide
Remote Other

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.


As Managing Director of Upwork’s Research Institute, you will lead a team that translates data and economic insights into compelling stories that shape the public discourse around the future of work. You will design and drive a research strategy that produces influential content across media platforms, supports our brand and sales motions, and engages audiences ranging from policy influencers to business leaders to the broader public. This is a rare opportunity to combine deep intellectual rigor with storytelling impact, amplifying Upwork’s voice as a leading source of thought leadership on work, talent, and economic transformation.

This role reports to the VP of Communications and is a greenfield opportunity to harness your understanding of research and your eye for editorial to establish Upwork as the trusted source to tell the data-backed workforce stories that matter. 

Responsibilities

  • Set the research vision and str