Manager, UK/I Customer Success Management (Strategic Accounts)

POS-31788

As the Manager of the Customer Success, Strategic Accounts team, you will be responsible for hiring, developing, coaching, and leading a team of Customer Success Managers (CSMs) focused on helping HubSpot’s Corporate customers grow better. 

You will partner cross-functionally with sales, contract management, onboarding, technical support, product, and other teams to deliver a first-class customer experience and help drive long-term customer retention and growth with HubSpot. 

This role is open in office, hybrid or remote from Ireland or the U.K.

In this role you’ll get to

• Lead a team of 8-10 Lead CSM's that is dedicated to delivering a remarkable total customer experience
• Support and direct new and existing Lead CSMs in strategies to build durable customer value
• Serve as a coach and a leader, helping to develop the skills of your team as they grow in their career
• Manage day-to... Click Apply to read the full job description.